Below are the instructions.
House of quality roof in excel.
Yoji akao the original developer described qfd as a method to transform qualitative user demands into quantitative parameters to deploy the functions forming quality and to deploy methods for achieving the design.
House of quality refers to a well known process for product development that is inspired by customer desires for product or process development and anchored by the capabilities and resources of the organization seeking to meet those desires.
Quality function deployment qfd is a method developed in japan beginning in 1966 to help transform the voice of the customer into engineering characteristics for a product.
Although it looks intricate it is capable of presenting much information and comparing large amounts of data.
Quality function deployment or house of quality is a famous method for transforming these customer demands and expectations into step by step processes for delivering the product or service.
Qfd is a rigorous method for translating customer needs wants and wishes into step by step procedures for delivering the product or service.
The house of quality or quality function deployment is a useful tool that six sigma black belt practitioners use during the define phase of the dmaic cycle of six sigma projects the topic can be briefly discussed in green belt training or sometimes on online free six sigma courses however the house of quality is one of the more advanced lean techniques.
It gets its name from its structure which resembles that of a house.
It is a process of listening to customers translating their desires into a written plan prioritizing steps of execution based on what is most important.
A hoq diagram is used for defining the relationship between customer desires and the firm capabilities.
While it may look confusing at the first glance each portion serves a specific purpose.
In this article i ll provide you with a house of quality template or qfd template and explain how you can use it on your own but also as a team.
Edraw makes it fast and easy to create a house of quality matrix with its pre defined template.
It is capable of storing a large amount of information and comparing large amounts of data.